It seems to be a very fine line to tread. I've seen people make very bold statements without having a clue about what they're saying and be regarded as dummies. I've also seen people who do know what they're talking about but cross far over the arrogance line, at which point they once again lost their audience. But I've also seen (too often) very good, sharp, intelligent people be disregarded due to not speaking with enough confidence. It makes me want to beg them not to be nervous, because everyone around them isn't worth being nervous about.

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